Gray's Jewelers

I love Gray's Jewelers! Danielle and Donnalee are the best and their store is amazing. They really know their customers and what service is all about. If you're looking for that special item, engagement ring, or something custom made this is the place. You won't be disappointed.

I must share about my recent experience at Gray's Jewelers in St. James, NY. I took my 11 year-old daughter to get her ear's pierced. This is her third time needing the procedure! After her holes closed up twice due to infections, I was skeptical as to where I should go for a good experience. In the past, we have used the kiosk and Claire's at the local mall. Everyone should know that Donnalee is such a warm and outgoing, friendly person. She informed us about how to pierce ears correctly, made us feel at ease and so welcome. Having this experience made me realize the power of positive personal interactions and their effect in creating a good experience. The shop is a clean and beautifully organized space with displays that make you want to look up close at everything that sparkles! Upon leaving, my daughter said "mom, we should leave a review and definitely give Donalee 5 stars!" Right on! Thank you so much for your service and friendly energy!

Fantastic store, Donnalee does a tremendous job. Very nice people and high quality products and services.